Shipping Policy

Last updated: May 2026

At Reverse Ageing, (AGE REVIVAL LABORATORIES) we are committed to delivering your order quickly, safely, and reliably. Please read our Shipping Policy carefully to understand how we process and deliver your orders.

1. Order Processing

• All orders are processed within 1–2 business days of payment confirmation (business days exclude Sundays and public holidays)
• You will receive an order confirmation email immediately after your purchase
• A shipping confirmation email with your tracking details will be sent once your order has been dispatched
• Orders placed on Sundays or public holidays will be processed on the next working day

2. Shipping Timeframes

Location	Estimated Delivery Time
Metro Cities (Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad)	2–4 business days
Tier 2 and Tier 3 Cities	4–6 business days
Remote / Rural Areas	6–9 business days

Delivery timelines are estimates and may vary due to factors beyond our control including courier delays, public holidays, natural disasters, or high demand periods.

3. Shipping Charges

• Free shipping on all orders above ₹599
• A nominal shipping fee may apply to orders below ₹599 (displayed at checkout)
• Shipping charges, if applicable, are non-refundable

4. Shipping Partners

We ship Pan-India through trusted logistics partners including Shiprocket, Delhivery, Blue Dart, and XpressBees. The courier partner for your order will be assigned based on your delivery location and product availability.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email and/or SMS. You can use this number to track your shipment on the respective courier partner's website. You can also contact our support team for tracking assistance.

6. Undelivered or Failed Delivery

• If a delivery attempt fails due to an incorrect address or recipient unavailability, the courier will typically make 2–3 additional attempts
• If all delivery attempts fail, the package will be returned to us. In such cases, we will contact you to arrange re-delivery (re-shipping charges may apply)
• Please ensure your shipping address and contact number are accurate at the time of placing your order. Reverse Ageing is not responsible for delays or failed deliveries caused by incorrect address information

7. Damaged or Lost Shipments

• If your order arrives damaged, please do not accept the package and contact us within 24 hours with photos of the damaged packaging
• If your shipment is lost in transit, please contact us within 7 days of the expected delivery date. We will investigate with the courier and arrange a replacement or refund as appropriate

8. Currently We Ship To

We currently ship to all serviceable pin codes across India. At this time, we do not offer international shipping. If you have a specific location query, please contact our support team.

9. Contact Us

For any shipping-related queries, please reach out to us:
Reverse Ageing
Email: thereverseageing@gmail.com
Website: www.thereverseageing.com